Privacy Policy

Last Updated: April 2026

At Bed Scot Direct, operated by ECOMNEX TRADING LTD, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases.

• Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or express checkout details), email address, and phone number.

• Device Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

• Processing your payment information and arranging for shipping.

• Providing you with invoices and/or order confirmations.

• Communicating with you regarding custom orders, delivery times, and customer service inquiries.

• Screening our orders for potential risk or fraud.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information, as described above:

• Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

• Logistics Partners: We share your shipping address and contact number with our trusted couriers and delivery teams to ensure your bed arrives safely at your property.

• Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for our accounting, tax, and warranty purposes.

5. Your Rights (UK GDPR)

If you are a resident of the United Kingdom or the European Economic Area (EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

 

• Right to Access: You can request a copy of the data we hold about you.

   

• Right to Rectification: You can ask us to correct inaccurate or incomplete data.

• Right to Erasure: You can ask us to delete your personal data (subject to legal retention requirements). If you would like to exercise this right, please contact us through the contact information below.

6. Cookies

Our website uses "cookies" to enhance your browsing experience, analyze site traffic, and serve targeted advertisements. You can choose to disable cookies through your browser settings, though this may affect how certain features of our store function.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:

• Trading Name: Bed Scot Direct

• Company Name: ECOMNEX TRADING LTD

• Company Number: SC873792

• Registered Address: Glasgow, United Kingdom

• Email: info@bedscotdirect.co.uk